Troubleshooting

Common issues and how to fix them.

Transaction Stuck

If your transaction is pending for a long time:

1. Check the network status — congestion can cause delays
2. Wait for confirmation — most transactions confirm within minutes
3. If stuck for 24+ hours, contact support

Can't Connect

If you're having trouble connecting your wallet:

1. Refresh the page — simple but often works
2. Clear browser cache — old data can cause issues
3. Try a different browser — some extensions can interfere
4. Disable ad blockers — they sometimes block wallet connections

Login Issues

If you can't log in:

1. Check your email/phone — make sure you're using the right one
2. Check spam folder — verification emails sometimes land there
3. Try a different method — if you set up multiple login options

Wrong Network

If you're on the wrong network:

1. Look for a network switcher in the app
2. Select the correct network
3. Your balance will update automatically

Still Need Help?

• Discord: Join our community (opens in a new tab)
• Twitter: @waapxyz (opens in a new tab)